CitizOn is a web app available at app.citiz-on.com that lets you explore Moroccan cities independently. It offers interactive audio-guided tours to discover urban heritage. Accessible from any device, CitizOn accompanies you throughout your visit.

CitizOn currently offers audio-guided tours in several Moroccan cities, including Casablanca, Rabat, Salé, Mohammedia, Larache, Azemmour, Essaouira, Tanger and Agadir. Each city offers tours tailored to its unique heritage. New destinations are regularly added, gradually expanding our coverage of Morocco’s urban heritage.

CitizOn is a Moroccan startup founded by Mahja Nait Barka. The project brings together heritage specialists, historians, architects, tour guides, and enthusiasts of urban history and cultural tourism to make exploring Moroccan cities accessible to as many people as possible. Its development is based on extensive research and an innovative approach.

Yes. Since its founding, CitizOn has received support from several leading programs dedicated to innovation, entrepreneurship, and social impact:

• Selected for the program Réseau Entreprendre Maroc, which supports entrepreneurs with strong potential to create jobs.
• Startup supported by the program UFounders by theMohammed VI Polytechnic University, designed for innovative startups with high growth potential.
• Selected for the program Impact Together Program, implemented in Morocco by Happy Smala in partnership with Impact Europe and funded by the European Union, focusing on the development of businesses with a positive social and environmental impact.

These support programs contribute to CitizOn’s growth while strengthening its mission to promote Moroccan heritage through digital technology.

Yes. CitizOn has received several awards and recognitions that reflect its commitment to innovation and Morocco’s economic development.

• The Young Innovative Enterprise Label awarded bythe Digital Development Agency, awarded to innovative Moroccan companies operating in the digital technology sector that meet specific eligibility criteria.
• The Made in Morocco, awarded by theMoroccan Brands Professional Association, which recognizes companies that help promote Moroccan expertise and innovation.

A digital audio guide is an audio tour accessible from a smartphone, tablet, or computer. It lets you listen to commentary about places, monuments, and neighborhoods while following a suggested route at your own pace.

CitizOn is a web app, which means you can use it anywhere in the world as long as you have an internet connection. You can plan your visit or purchase an audio guide from any country. Our tours are designed to accompany visitors as they explore Morocco, but they can also be enjoyed remotely. It’s a great way to discover Morocco, even from the comfort of your own home.

With theCitizOn Digital Audio Guide, you can explore at your own pace, without fixed schedules or group constraints. Start your tour whenever you like, take breaks, revisit places, and discover the city independently while enjoying content created by heritage experts. Rich, immersive audio commentary is available whenever you need it, giving you a flexible, personalized, and interactive experience.

Yes. Our tours are gradually being made available in French, English, and Arabic to make them accessible to both Moroccan and international visitors.

Yes. Our tours are developed through extensive research, drawing on historical archives, academic publications, and field visits. The content is created in collaboration with historians, architects, researchers, professional tour guides, and heritage specialists to ensure its accuracy and quality.

Yes. CitizOn also organizes group guided tours, private tours, and tailor-made experiences for businesses, schools, and institutions.

Yes. With CitizOn, your smartphone becomes your personal travel companion, guiding you from one stop to the next, displaying an interactive map, and letting you listen to the stories behind the places you discover as you explore the city.

A tour guide accompanies visitors in person and adapts their commentary in real time. An audio guide, on the other hand, lets you explore independently, whenever you like, with pre-recorded audio content available directly on your smartphone.

Yes. In addition to its audio-guided tours, CitizOn is developing Citiscape, a media platform dedicated to sharing stories about Moroccan cities.

Through its podcasts, Citiscape brings to life the stories of remarkable personalities, major events, iconic landmarks, and lesser-known episodes that have shaped Morocco. Available on major podcast platforms, these episodes offer a fresh, storytelling-driven way to discover Morocco's heritage, even from afar.

CitizOn offers tours focused on urban heritage, combining must-see landmarks with lesser-known places. Themes range from history and architecture to local culture. Each tour is designed to offer a unique and enriching experience, whether you're discovering a city for the first time or looking to explore it in greater depth.

Yes. Beyond the must-see landmarks, CitizOn highlights remarkable buildings, historic neighborhoods, works of art, local stories, and many hidden gems often overlooked by traditional travel guides. Our goal is to uncover the lesser-known sides of urban heritage. Each tour offers a balance between iconic sights and surprising discoveries.

Currently, an internet connection is required to make your payment and activate your CitizOn audio guide. However, once you've started the tour, the information remains accessible as long as you keep the browser tab open. This gives you some flexibility while exploring.

The web app uses your device's geolocation to guide you throughout the tour. You can see your position in real time on the interactive map, making it easier to explore and ensuring you don't miss any points of interest.

The duration varies depending on the tour. Most tours take between 1.5 and 3 hours, but you're free to explore at your own pace and complete the tour in one go or over several visits.

Depending on the tour, there are usually between 20 and 50 points of interest, each accompanied by audio commentary and additional information.

No. You can listen to the content in any order you like, although the suggested route offers a logical progression.

If you enable location access in your browser, CitizOn will show your position on the map and help you find your way to the different points of interest.

CitizOn is a web app that works on any device with an internet browser. You can access it from a smartphone, tablet, or computer. Simply visit app.citiz-on.com to get started.

No. CitizOn works directly in your web browser. No download is required.

Yes, CitizOn works on both iOS and Android devices thanks to its web app format. No download is required. Simply open the app in your browser for a seamless experience on either platform.

CitizOn is available online at app.citiz-on.com. No installation or complicated registration is required. Simply log in and start exploring.

Since CitizOn is a web app, there's no need to install anything on your device. Everything runs directly online through your browser, so you can enjoy a fast, lightweight experience without worrying about storage space.

Yes, CitizOn is fully compatible with tablets. The interface is optimized for larger screens, providing a smooth and enjoyable user experience. Simply open the link in your browser.

An internet connection is required to view the maps. We recommend making sure you have a stable connection before starting your tour.

Choose the tour you're interested in, click "Buy Audio Guide", complete your secure payment, and get immediate access to the content.

To get started, log in to app.citiz-on.com and choose from the available tours. Click "Buy Audio Guide", complete your purchase through our secure online payment system, then follow the audio instructions and interactive map. Simply explore the points of interest along the way for an enriching experience.

Yes, you can listen to the audio guides directly through your device's speakers. However, for a more immersive experience, we recommend using earphones or headphones, especially in noisy areas and busy streets.

Your audio guide remains accessible for 10 days from the moment you activate it, giving you plenty of time to explore at your own pace.

Yes, you can leave the platform and resume your tour at any time while your access is still valid. Simply log back in to app.citiz-on.com. The app keeps track of your progress as long as you leave the page open. Otherwise, you can simply return to the last point of interest you visited.

Our tours follow a suggested route, but you're free to visit the stops in any order you like. The interactive map lets you explore at your own pace and according to your interests. CitizOn adapts to the way you like to discover a city.

After completing a tour, you can leave a review directly on the tour page. Your feedback helps us improve the user experience and allows you to share your impressions with other visitors. Your comments are valuable to our team.

Yes, our tours are suitable for families. Children particularly enjoy the fun facts, stories, and visual discoveries along the way.

Yes. CitizOn is designed for both locals looking to rediscover their own city and visitors from Morocco and around the world.

Access to the CitizOn platform is free. However, payment is required to unlock an audio guide or join one of our group, private, or corporate guided tours. Prices are clearly displayed for each tour.

The price of 49 MAD is clearly displayed for each tour before purchase. Your payment gives you access to the full tour for 10 days.

Yes, all transactions on CitizOn are protected by secure online payment systems. Your banking information remains confidential and is never shared. You can make your payments with complete peace of mind.

Yes. A payment confirmation and an invoice will be sent to you after your purchase.

CitizOn occasionally offers special deals on selected tours. Follow us on social media or subscribe to our newsletter so you don't miss out. We also regularly have special surprises in store for our loyal users!

If you experience an issue, try refreshing the page or checking your internet connection. Make sure your browser is also up to date. If the problem persists, please contact us through the support form available on our website.

You can report any issues through our contact page or the support form on app.citiz-on.com. Please describe the bug in as much detail as possible so we can resolve it quickly. Our technical team is always here to help.

Yes, our customer support team is available to answer your questions and help resolve any issues. You can reach us directly through the contact formon our website. We'll do our best to respond as quickly as possible.

Since CitizOn is a web app, there's no need to update it manually. All improvements are applied automatically whenever you access the platform, so you're always using the latest version.

You can contact us through our contact form or by email. Your feedback helps us continuously improve our content.