{"id":3171,"date":"2016-10-31T16:25:28","date_gmt":"2016-10-31T16:25:28","guid":{"rendered":"https:\/\/gotravel.qodeinteractive.com\/?page_id=3171"},"modified":"2026-07-07T09:34:26","modified_gmt":"2026-07-07T08:34:26","slug":"questions-answers","status":"publish","type":"page","link":"https:\/\/citiz-on.com\/fr\/questions-answers\/","title":{"rendered":"Foire aux Questions (FAQ)"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid mkdf-section vc_custom_1732289190885 mkdf-content-aligment-left\" style=\"\"><div class=\"clearfix mkdf-full-section-inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-elements-holder mkdf-responsive-mode-768\" ><div class=\"mkdf-eh-item \"   data-item-class=\"mkdf-eh-custom-981483\">\n\t<div class=\"mkdf-eh-item-inner\">\n\t\t<div class=\"mkdf-eh-item-content mkdf-eh-custom-981483\" style=\"padding: 149px 0 0 0\">\n\t\t\t<div class=\"mkdf-section-title-holder\">\n\t<h1 class=\"mkdf-section-title mkdf-section-title-small\" style=\"text-transform: none;text-align: left\">\n\t\u00c0 propos de CitizOn<\/h1>\n<\/div><div class=\"mkdf-accordion-holder clearfix mkdf-accordion mkdf-boxed \">\n\t<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tQu&#039;est-ce que CitizOn et \u00e0 quoi sert l&#039;application ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn est une web app accessible \u00e0 l\u2019adresse <a href=\"https:\/\/app.citiz-on.com\/\" target=\"_new\" rel=\"noopener\">app.citiz-on.com<\/a> pour explorer les villes marocaines de mani\u00e8re autonome. Elle propose des circuits audio-guid\u00e9s interactifs pour d\u00e9couvrir le patrimoine urbain. Accessible depuis n\u2019importe quel appareil, elle vous accompagne tout au long de votre visite.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tDans quelles villes marocaines CitizOn est-il disponible ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn propose actuellement des circuits audioguid\u00e9s dans plusieurs villes marocaines, notamment <strong>Casablanca, Rabat, Sal\u00e9, Mohammedia, Larache, Azemmour, Essaouira, Tanger et Agadir<\/strong>. Chaque ville propose des circuits adapt\u00e9s \u00e0 son patrimoine unique. De nouvelles destinations sont r\u00e9guli\u00e8rement ajout\u00e9es afin de couvrir progressivement l&rsquo;ensemble du patrimoine urbain marocain.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tQui est derri\u00e8re la cr\u00e9ation de CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn est une startup marocaine fond\u00e9e par <a href=\"https:\/\/www.linkedin.com\/in\/mahja-nait-barka\/\" target=\"_blank\" rel=\"noopener\">Mahja Nait Barka<\/a>. Le projet r\u00e9unit des sp\u00e9cialistes du patrimoine, des historiens, des architectes, des guides et des passionn\u00e9s d&rsquo;histoire urbaine et de tourisme culturel afin de rendre la d\u00e9couverte des villes marocaines accessible au plus grand nombre. La conception repose sur des recherches approfondies et une approche innovante.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCitizOn est-elle reconnue par des organismes d&#039;innovation et d&#039;entrepreneuriat ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"253\" data-end=\"411\">Oui. Depuis sa cr\u00e9ation, CitizOn b\u00e9n\u00e9ficie de l&rsquo;accompagnement de plusieurs programmes d&rsquo;excellence d\u00e9di\u00e9s \u00e0 l&rsquo;innovation, \u00e0 l&rsquo;entrepreneuriat et \u00e0 l&rsquo;impact :<\/p>\n<ul data-start=\"413\" data-end=\"936\">\n<li data-section-id=\"1t5r36x\" data-start=\"413\" data-end=\"536\">Laur\u00e9ate du programme <a href=\"https:\/\/www.reseau-entreprendre.org\/maroc\/\" target=\"_blank\" rel=\"noopener\">R\u00e9seau Entreprendre Maroc<\/a>, qui accompagne les entrepreneurs \u00e0 fort potentiel de cr\u00e9ation d&#8217;emplois.<\/li>\n<li data-section-id=\"1vbkh4a\" data-start=\"537\" data-end=\"679\">Startup accompagn\u00e9e par le programme <a href=\"https:\/\/um6p.ma\/fr\/lancement-de-u-founders-incubateur-de-luniversite-mohammed-vi-polytechnique\" target=\"_blank\" rel=\"noopener\">UFounders<\/a> de l&rsquo;<span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Universit\u00e9 Mohammed VI Polytechnique<\/span><\/span>, destin\u00e9 aux startups innovantes \u00e0 fort potentiel.<\/li>\n<li data-section-id=\"1l100xe\" data-start=\"680\" data-end=\"936\">Laur\u00e9ate du programme <a href=\"https:\/\/www.happysmala.com\/impact-together\" target=\"_blank\" rel=\"noopener\">Impact Together<\/a>, port\u00e9 au Maroc par Happy Smala en partenariat avec Impact Europe et financ\u00e9 par l&rsquo;Union europ\u00e9enne, consacr\u00e9 au d\u00e9veloppement des entreprises \u00e0 impact social et environnemental.<\/li>\n<\/ul>\n<p data-start=\"938\" data-end=\"1086\">Ces accompagnements contribuent au d\u00e9veloppement de CitizOn tout en confortant sa mission de valorisation du patrimoine marocain gr\u00e2ce au num\u00e9rique.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCitizOn b\u00e9n\u00e9ficie-t-elle de labels officiels ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"1145\" data-end=\"1292\">Oui. CitizOn a obtenu plusieurs reconnaissances qui t\u00e9moignent de son engagement en faveur de l&rsquo;innovation et du d\u00e9veloppement \u00e9conomique marocain.<\/p>\n<ul data-start=\"1294\" data-end=\"1746\">\n<li data-section-id=\"1yecm3n\" data-start=\"1294\" data-end=\"1558\">Le label <strong data-start=\"1305\" data-end=\"1341\">Jeune Entreprise Innovante (JEI)<\/strong> d\u00e9livr\u00e9 par l&rsquo;<span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Agence de D\u00e9veloppement du Digital<\/span><\/span>, r\u00e9serv\u00e9 aux entreprises marocaines innovantes dans les technologies num\u00e9riques r\u00e9pondant \u00e0 des crit\u00e8res d&rsquo;\u00e9ligibilit\u00e9 pr\u00e9cis.<\/li>\n<li data-section-id=\"exlb4g\" data-start=\"1559\" data-end=\"1746\">Le label <strong data-start=\"1570\" data-end=\"1589\">Made in Morocco<\/strong>, d\u00e9cern\u00e9 par l&rsquo;<span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Association Professionnelle des Marques Marocaines<\/span><\/span>, qui distingue les entreprises contribuant au rayonnement du savoir-faire et de l&rsquo;innovation marocains.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tQu&#039;est-ce qu&#039;un audioguide digital ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Un audioguide num\u00e9rique est un guide audio accessible depuis un smartphone, une tablette ou un ordinateur. Il permet d\u2019\u00e9couter des commentaires sur des lieux, monuments ou quartiers, tout en suivant un itin\u00e9raire \u00e0 son rythme.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCitizOn est-elle accessible uniquement au Maroc ou peut-on l&#039;utiliser depuis l&#039;\u00e9tranger ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn est une web app et peut donc \u00eatre utilis\u00e9e partout dans le monde, tant que vous avez acc\u00e8s \u00e0 internet. Vous pouvez pr\u00e9parer votre visite ou acheter un audioguide depuis n&rsquo;importe quel pays. Les circuits sont pens\u00e9s pour accompagner les visiteurs sur place lors de leur s\u00e9jour au Maroc, mais peuvent \u00e9galement \u00eatre explor\u00e9s \u00e0 distance. C\u2019est un excellent outil pour d\u00e9couvrir le Maroc, m\u00eame depuis chez soi.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tQuelle est la diff\u00e9rence entre CitizOn et une visite guid\u00e9e classique ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1341\" data-end=\"1635\">Avec l&rsquo;<a href=\"https:\/\/citiz-on.com\/fr\/application-mobile-citizon\/\">audioguide digital CitizOn<\/a>, vous visitez \u00e0 votre rythme, sans contrainte d&rsquo;horaire ni de groupe. Vous pouvez commencer votre visite quand vous le souhaitez, faire des pauses, revenir en arri\u00e8re et explorer la ville en toute autonomie tout en b\u00e9n\u00e9ficiant de contenus con\u00e7us par des sp\u00e9cialistes du patrimoine. Les commentaires audio, riches et immersifs, sont disponibles \u00e0 tout moment. Vous profitez ainsi d\u2019une exp\u00e9rience flexible, personnalis\u00e9e et interactive.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes contenus sont-ils disponibles en plusieurs langues ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1341\" data-end=\"1635\">Oui. Les circuits sont progressivement propos\u00e9s en fran\u00e7ais, anglais et arabe afin d&rsquo;\u00eatre accessibles aussi bien aux visiteurs marocains qu&rsquo;internationaux.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes contenus de CitizOn sont-ils r\u00e9alis\u00e9s par des sp\u00e9cialistes ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"1823\" data-end=\"2149\">Oui. Les circuits sont \u00e9labor\u00e9s \u00e0 partir de recherches documentaires, d&rsquo;archives, de publications scientifiques et de visites de terrain. Les contenus sont r\u00e9dig\u00e9s en collaboration avec des historiens, architectes, chercheurs, guides-conf\u00e9renciers et sp\u00e9cialistes du patrimoine afin de garantir leur fiabilit\u00e9 et leur qualit\u00e9.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tProposez-vous des visites guid\u00e9es en plus des audioguides ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"5995\" data-end=\"6161\">Oui. CitizOn organise \u00e9galement des visites guid\u00e9es en groupe, des visites priv\u00e9es et des exp\u00e9riences sur mesure pour les entreprises, les \u00e9coles et les institutions.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tPeut-on visiter une ville en autonomie avec un smartphone ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"335\" data-end=\"543\">Oui. Avec CitizOn, votre smartphone devient un compagnon de visite : il vous indique les \u00e9tapes du parcours, affiche la carte et vous permet d\u2019\u00e9couter les histoires des lieux directement pendant votre balade.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tQuelle est la diff\u00e9rence entre un audioguide et un guide touristique ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"620\" data-end=\"847\" data-is-last-node=\"\" data-is-only-node=\"\">Un guide touristique accompagne physiquement les visiteurs et adapte son discours en direct. Un audioguide permet de visiter seul, au moment choisi, avec des contenus audio pr\u00e9par\u00e9s \u00e0 l\u2019avance et disponibles sur son smartphone.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCitizOn propose-t-elle autre chose que des audioguides ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"2218\" data-end=\"2350\">Oui. En compl\u00e9ment des circuits audioguid\u00e9s, CitizOn d\u00e9veloppe <a href=\"https:\/\/citiz-on.com\/fr\/citiscape-podcasts\/\"><strong data-start=\"2281\" data-end=\"2294\">Citiscape<\/strong><\/a>, un m\u00e9dia consacr\u00e9 aux histoires des villes marocaines.<\/p>\n<p data-start=\"2352\" data-end=\"2704\">\u00c0 travers ses podcasts, Citiscape raconte les destins de personnalit\u00e9s, les grands \u00e9v\u00e9nements urbains, les monuments embl\u00e9matiques et les \u00e9pisodes m\u00e9connus qui ont fa\u00e7onn\u00e9 le Maroc. Les \u00e9pisodes sont disponibles sur les principales plateformes d&rsquo;\u00e9coute et permettent de d\u00e9couvrir le patrimoine marocain sous un angle narratif, m\u00eame sans \u00eatre sur place.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mkdf-section vc_custom_1732289202072 mkdf-content-aligment-left\" style=\"\"><div class=\"clearfix mkdf-full-section-inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-elements-holder mkdf-responsive-mode-768\" ><div class=\"mkdf-eh-item \"   data-item-class=\"mkdf-eh-custom-783871\">\n\t<div class=\"mkdf-eh-item-inner\">\n\t\t<div class=\"mkdf-eh-item-content mkdf-eh-custom-783871\" style=\"padding: 149px 0 0 0\">\n\t\t\t<div class=\"mkdf-section-title-holder\">\n\t<h1 class=\"mkdf-section-title mkdf-section-title-small\" style=\"text-transform: none;text-align: left\">\n\tFonctionnalit\u00e9s de l&#039;application<\/h1>\n<\/div><div class=\"mkdf-accordion-holder clearfix mkdf-accordion mkdf-boxed \">\n\t<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tQuels types de circuits sont propos\u00e9s par CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn propose des circuits ax\u00e9s sur le patrimoine urbain, m\u00ealant lieux incontournables et sites plus confidentiels. Les th\u00e9matiques varient entre histoire, architecture et culture locale. Chaque circuit est con\u00e7u pour offrir une exp\u00e9rience unique et enrichissante, adapt\u00e9s aussi bien \u00e0 une premi\u00e8re d\u00e9couverte qu&rsquo;\u00e0 une exploration approfondie de la ville.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes circuits incluent-ils uniquement des monuments ou aussi des lieux insolites ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Oui. En plus des sites incontournables, CitizOn met en lumi\u00e8re des b\u00e2timents remarquables, des quartiers historiques, des \u0153uvres d&rsquo;art, des anecdotes locales et de nombreux lieux souvent absents des guides touristiques traditionnels. L\u2019objectif est de r\u00e9v\u00e9ler les facettes cach\u00e9es du patrimoine urbain. Chaque parcours offre un \u00e9quilibre entre incontournables et d\u00e9couvertes surprenantes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes cartes de CitizOn fonctionnent-elles hors ligne ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Actuellement, une connexion internet est n\u00e9cessaire pour r\u00e9gler en ligne et activer votre audioguide CitizOn. Cependant, une fois le circuit lanc\u00e9, les informations restent accessibles tant que l\u2019onglet est ouvert. Cela permet une certaine flexibilit\u00e9 pour les visites.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment fonctionne la g\u00e9olocalisation sur CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>La web app utilise la g\u00e9olocalisation de votre appareil pour vous guider tout au long des circuits. Vous voyez en temps r\u00e9el votre position sur la carte interactive. Cela simplifie l\u2019exploration et garantit que vous ne manquerez aucun point d\u2019int\u00e9r\u00eat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCombien de temps dure un circuit ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"2476\" data-end=\"2618\">La dur\u00e9e varie selon les parcours. La plupart des circuits n\u00e9cessitent entre 1 h 30 et 3 heures, mais chacun est libre d&rsquo;avancer \u00e0 son rythme et de r\u00e9aliser le circuit en une ou plusieurs fois.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCombien y a-t-il d&#039;\u00e9tapes dans un circuit ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"2668\" data-end=\"2829\">Selon les parcours, un circuit comprend g\u00e9n\u00e9ralement entre 20 et 50 points d&rsquo;int\u00e9r\u00eat, chacun accompagn\u00e9 d&rsquo;un commentaire audio et d&rsquo;informations compl\u00e9mentaires.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tDois-je suivre les \u00e9tapes dans l&#039;ordre ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"2876\" data-end=\"3002\">Non. Vous pouvez \u00e9couter les contenus dans l&rsquo;ordre de votre choix, m\u00eame si l&rsquo;itin\u00e9raire propos\u00e9 offre une progression logique.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment fonctionne la g\u00e9olocalisation ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\" data-start=\"3259\" data-end=\"3418\">Si vous autorisez la g\u00e9olocalisation de votre navigateur, CitizOn affiche votre position sur la carte et vous aide \u00e0 rejoindre les diff\u00e9rents points d&rsquo;int\u00e9r\u00eat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mkdf-section vc_custom_1732289210975 mkdf-content-aligment-left\" style=\"\"><div class=\"clearfix mkdf-full-section-inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-elements-holder mkdf-responsive-mode-768\" ><div class=\"mkdf-eh-item \"   data-item-class=\"mkdf-eh-custom-394194\">\n\t<div class=\"mkdf-eh-item-inner\">\n\t\t<div class=\"mkdf-eh-item-content mkdf-eh-custom-394194\" style=\"padding: 149px 0 0 0\">\n\t\t\t<div class=\"mkdf-section-title-holder\">\n\t<h1 class=\"mkdf-section-title mkdf-section-title-small\" style=\"text-transform: none;text-align: left\">\n\tT\u00e9l\u00e9chargement et compatibilit\u00e9<\/h1>\n<\/div><div class=\"mkdf-accordion-holder clearfix mkdf-accordion mkdf-boxed \">\n\t<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tSur quels appareils puis-je utiliser CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn est une web app, accessible depuis n\u2019importe quel appareil avec un navigateur internet. Vous pouvez y acc\u00e9der sur un smartphone, une tablette ou un ordinateur. Il suffit de visiter <a href=\"https:\/\/app.citiz-on.com\/\" target=\"_new\" rel=\"noopener\">app.citiz-on.com<\/a> pour commencer.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tFaut-il t\u00e9l\u00e9charger une application ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"3503\" data-end=\"3611\">Non. CitizOn fonctionne directement depuis votre navigateur Internet. Aucun t\u00e9l\u00e9chargement n&rsquo;est n\u00e9cessaire.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCitizOn est-elle compatible avec iOS et Android ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Oui, CitizOn fonctionne sur les appareils iOS et Android gr\u00e2ce \u00e0 son format web app. Aucun t\u00e9l\u00e9chargement n\u2019est n\u00e9cessaire : il vous suffit d\u2019acc\u00e9der \u00e0 l\u2019application via votre navigateur. Cela garantit une compatibilit\u00e9 maximale.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tO\u00f9 puis-je acc\u00e9der \u00e0 l&#039;application CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn est accessible en ligne \u00e0 l\u2019adresse <a href=\"https:\/\/app.citiz-on.com\/\" target=\"_new\" rel=\"noopener\">app.citiz-on.com<\/a>. Aucune installation ou inscription complexe n\u2019est requise. Connectez-vous simplement pour commencer votre exploration.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCombien de m\u00e9moire l&#039;application occupe-t-elle ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn \u00e9tant une web app, elle n\u2019occupe aucune m\u00e9moire sur votre appareil. Tout se fait directement en ligne via votre navigateur. Vous profitez d\u2019une application l\u00e9g\u00e8re et rapide sans contraintes de stockage.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tL&#039;application fonctionne-t-elle sur les tablettes ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Oui, CitizOn est enti\u00e8rement compatible avec les tablettes. La navigation est optimis\u00e9e pour les \u00e9crans plus grands, offrant une exp\u00e9rience utilisateur agr\u00e9able. Il suffit d\u2019ouvrir le lien dans votre navigateur.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes cartes fonctionnent-elles hors connexion ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"3055\" data-end=\"3213\">La consultation des cartes n\u00e9cessite une connexion Internet. Nous recommandons de lancer le circuit avec une connexion stable avant de commencer votre visite.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mkdf-section vc_custom_1732289219462 mkdf-content-aligment-left\" style=\"\"><div class=\"clearfix mkdf-full-section-inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-elements-holder mkdf-responsive-mode-768\" ><div class=\"mkdf-eh-item \"   data-item-class=\"mkdf-eh-custom-842989\">\n\t<div class=\"mkdf-eh-item-inner\">\n\t\t<div class=\"mkdf-eh-item-content mkdf-eh-custom-842989\" style=\"padding: 149px 0 0 0\">\n\t\t\t<div class=\"mkdf-section-title-holder\">\n\t<h1 class=\"mkdf-section-title mkdf-section-title-small\" style=\"text-transform: none;text-align: left\">\n\tUtilisation de l&#039;application<\/h1>\n<\/div><div class=\"mkdf-accordion-holder clearfix mkdf-accordion mkdf-boxed \">\n\t<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment acheter un audioguide ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"4039\" data-end=\"4192\">Choisissez le circuit qui vous int\u00e9resse, cliquez sur \u00ab Acheter un audioguide \u00bb, effectuez votre paiement s\u00e9curis\u00e9 puis acc\u00e9dez imm\u00e9diatement au contenu.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment d\u00e9marrer un circuit avec CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Pour commencer, connectez-vous \u00e0 <a href=\"https:\/\/app.citiz-on.com\/\" target=\"_new\" rel=\"noopener\">app.citiz-on.com<\/a> et choisissez un circuit parmi ceux propos\u00e9s. Cliquez sur \u00ab\u00a0Acheter un audioguide\u00a0\u00bb, r\u00e9glez votre visite en ligne gr\u00e2ce au paiement s\u00e9curis\u00e9, puis laissez-vous guider par les instructions audio et la carte interactive. Suivez simplement les points d\u2019int\u00e9r\u00eat pour une d\u00e9couverte enrichissante.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tPuis-je \u00e9couter les audioguides sans utiliser de casque ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Oui, les audioguides peuvent \u00eatre \u00e9cout\u00e9s directement via les haut-parleurs de votre appareil. Cependant, pour une meilleure immersion, nous recommandons d\u2019utiliser des \u00e9couteurs ou un casque. Cela est particuli\u00e8rement utile dans les environnements bruyants et les rues anim\u00e9es.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tPendant combien de temps puis-je acc\u00e9der \u00e0 mon audioguide ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"4258\" data-end=\"4406\">Votre audioguide reste accessible pendant 10 jours \u00e0 compter de son activation, ce qui vous laisse le temps de r\u00e9aliser votre visite \u00e0 votre rythme.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tPuis-je interrompre ma visite et la reprendre plus tard ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Oui, vous pouvez quitter la plateforme puis reprendre votre visite \u00e0 tout moment pendant la p\u00e9riode de validit\u00e9 de votre acc\u00e8s. Il vous suffit de vous reconnecter sur <a href=\"https:\/\/app.citiz-on.com\/\" target=\"_new\" rel=\"noopener\">app.citiz-on.com<\/a>. L&rsquo;application conserve votre progression si vous laissez la page ouverte. Sinon, vous pouvez revenir au dernier point d\u2019int\u00e9r\u00eat visit\u00e9.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tPuis-je personnaliser mon itin\u00e9raire sur CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Les circuits propos\u00e9s suivent un parcours d\u00e9fini, mais vous \u00eates libre de visiter les points dans l\u2019ordre de votre choix. La carte interactive vous permet d\u2019explorer selon vos envies et votre rythme. CitizOn s\u2019adapte \u00e0 votre fa\u00e7on de d\u00e9couvrir.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment puis-je laisser un avis sur un circuit ou un lieu ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Apr\u00e8s avoir termin\u00e9 un circuit, vous pouvez laisser un avis directement depuis la page d\u00e9di\u00e9e. Cette fonctionnalit\u00e9 aide \u00e0 am\u00e9liorer l\u2019exp\u00e9rience utilisateur et permet de partager vos impressions avec d\u2019autres visiteurs. Vos retours sont pr\u00e9cieux pour notre \u00e9quipe.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes enfants peuvent-ils utiliser CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"5049\" data-end=\"5232\">Oui. Les circuits peuvent \u00eatre suivis en famille. Les enfants appr\u00e9cient particuli\u00e8rement les anecdotes, les histoires et les d\u00e9couvertes visuelles propos\u00e9es tout au long du parcours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes circuits sont-ils adapt\u00e9s aux touristes marocains ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"5294\" data-end=\"5417\">Oui. CitizOn s&rsquo;adresse autant aux habitants souhaitant red\u00e9couvrir leur ville qu&rsquo;aux visiteurs marocains et internationaux.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mkdf-section vc_custom_1732289226713 mkdf-content-aligment-left\" style=\"\"><div class=\"clearfix mkdf-full-section-inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-elements-holder mkdf-responsive-mode-768\" ><div class=\"mkdf-eh-item \"   data-item-class=\"mkdf-eh-custom-993051\">\n\t<div class=\"mkdf-eh-item-inner\">\n\t\t<div class=\"mkdf-eh-item-content mkdf-eh-custom-993051\" style=\"padding: 149px 0 0 0\">\n\t\t\t<div class=\"mkdf-section-title-holder\">\n\t<h1 class=\"mkdf-section-title mkdf-section-title-small\" style=\"text-transform: none;text-align: left\">\n\tTarification et abonnements<\/h1>\n<\/div><div class=\"mkdf-accordion-holder clearfix mkdf-accordion mkdf-boxed \">\n\t<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCitizOn est-elle gratuite ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>L\u2019acc\u00e8s \u00e0 la plateforme CitizOn est gratuit. Pour activer un audioguide ou participer \u00e0 l&rsquo;une de nos visites guid\u00e9es en groupe, priv\u00e9es ou corporate, un paiement est requis. Les d\u00e9tails des tarifs sont pr\u00e9cis\u00e9s pour chaque circuit.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tCombien co\u00fbte un audioguide ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\" data-start=\"5469\" data-end=\"5585\">Le tarif de 49 MAD est indiqu\u00e9 sur chaque circuit avant l&rsquo;achat. Le paiement donne acc\u00e8s au parcours complet pendant 10 jours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tLes paiements effectu\u00e9s sur CitizOn sont-ils s\u00e9curis\u00e9s ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Oui, toutes les transactions sur CitizOn sont prot\u00e9g\u00e9es par des syst\u00e8mes de paiement en ligne s\u00e9curis\u00e9s. Vos donn\u00e9es bancaires restent confidentielles et ne sont jamais partag\u00e9es. Vous pouvez effectuer vos paiements en toute s\u00e9r\u00e9nit\u00e9.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tPuis-je obtenir une facture ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"5794\" data-end=\"5929\">Oui. Une confirmation de paiement et une facture est envoy\u00e9e apr\u00e8s votre achat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tY a-t-il des promotions ou des offres sp\u00e9ciales pour les utilisateurs r\u00e9guliers ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn propose occasionnellement des offres sp\u00e9ciales sur certains circuits. Suivez-nous sur les r\u00e9seaux sociaux ou inscrivez-vous \u00e0 notre newsletter pour ne rien manquer. Des surprises sont r\u00e9guli\u00e8rement r\u00e9serv\u00e9es \u00e0 nos utilisateurs fid\u00e8les !<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mkdf-section vc_custom_1732289235050 mkdf-content-aligment-left\" style=\"\"><div class=\"clearfix mkdf-full-section-inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-elements-holder mkdf-responsive-mode-768\" ><div class=\"mkdf-eh-item \"   data-item-class=\"mkdf-eh-custom-851812\">\n\t<div class=\"mkdf-eh-item-inner\">\n\t\t<div class=\"mkdf-eh-item-content mkdf-eh-custom-851812\" style=\"padding: 149px 0 0 0\">\n\t\t\t<div class=\"mkdf-section-title-holder\">\n\t<h1 class=\"mkdf-section-title mkdf-section-title-small\" style=\"text-transform: none;text-align: left\">\n\tProbl\u00e8mes techniques et assistance<\/h1>\n<\/div><div class=\"mkdf-accordion-holder clearfix mkdf-accordion mkdf-boxed \">\n\t<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tQue faire si l&#039;application ne fonctionne pas correctement ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Si vous rencontrez un probl\u00e8me, essayez de recharger la page ou de v\u00e9rifier votre connexion internet. Assurez-vous \u00e9galement que votre navigateur est \u00e0 jour. Si le probl\u00e8me persiste, contactez-nous via le <a href=\"https:\/\/citiz-on.com\/fr\/contact\/\">formulaire d\u2019assistance<\/a> disponible sur le site.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment signaler un probl\u00e8me ou un bug sur CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Vous pouvez signaler tout probl\u00e8me via notre <a href=\"https:\/\/citiz-on.com\/fr\/contact\/\">page de contact<\/a> ou le formulaire d\u2019assistance sur <a href=\"https:\/\/app.citiz-on.com\/\" target=\"_new\" rel=\"noopener\">app.citiz-on.com<\/a>. D\u00e9crivez pr\u00e9cis\u00e9ment le bug rencontr\u00e9 pour que nous puissions le r\u00e9soudre rapidement. Notre \u00e9quipe technique est toujours \u00e0 votre \u00e9coute.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tPuis-je acc\u00e9der \u00e0 un support client en cas de difficult\u00e9 ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Oui, notre support client est disponible pour r\u00e9pondre \u00e0 vos questions et r\u00e9soudre vos probl\u00e8mes. Contactez-nous directement depuis le site via le <a href=\"https:\/\/citiz-on.com\/fr\/contact\/\">formulaire de contact<\/a>. Nous nous engageons \u00e0 r\u00e9pondre dans les plus brefs d\u00e9lais.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment mettre \u00e0 jour l&#039;application CitizOn ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>CitizOn \u00e9tant une web app, aucune mise \u00e0 jour manuelle n\u2019est n\u00e9cessaire. Toutes les am\u00e9liorations sont appliqu\u00e9es automatiquement lorsque vous acc\u00e9dez \u00e0 la plateforme. Vous b\u00e9n\u00e9ficiez ainsi toujours de la version la plus r\u00e9cente.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<h5 class=\"clearfix mkdf-title-holder\">\n<span class=\"mkdf-accordion-mark mkdf-left-mark\">\n\t\t<span class=\"mkdf-accordion-mark-icon\">\n\t\t\t<span class=\"mkdf-accordion-mark-open arrow_carrot-down\"><\/span>\n\t\t\t<span class=\"mkdf-accordion-mark-close arrow_carrot-up\"><\/span>\n\t\t<\/span>\n<\/span>\n<span class=\"mkdf-tab-title\">\n\t\t<span class=\"mkdf-tab-title-inner\">\n\t\t\t\t\t\tComment signaler une erreur sur un contenu ?\t\t<\/span>\n<\/span>\n<\/h5>\n<div class=\"mkdf-accordion-content\">\n\t<div class=\"mkdf-accordion-content-inner\">\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"6411\" data-end=\"6570\">Vous pouvez nous contacter via le formulaire de contact ou par e-mail. Les remarques des utilisateurs nous permettent d&rsquo;am\u00e9liorer continuellement les contenus.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"\u00c0 propos de CitizOn Qu&#039;est-ce que CitizOn et \u00e0 quoi sert l&#039;application ? CitizOn est une web app accessible \u00e0 l\u2019adresse app.citiz-on.com pour explorer les villes marocaines de mani\u00e8re autonome. Elle propose des circuits audio-guid\u00e9s interactifs pour d\u00e9couvrir le patrimoine urbain. Accessible depuis n\u2019importe quel appareil, elle vous accompagne tout au long de votre visite. Dans quelles villes marocaines CitizOn est-il disponible ? CitizOn propose actuellement des circuits audioguid\u00e9s dans plusieurs villes marocaines, notamment Casablanca, Rabat, Sal\u00e9, Mohammedia, Larache, Azemmour, Essaouira, Tanger et Agadir. Chaque ville propose des circuits adapt\u00e9s [...]","protected":false},"author":1,"featured_media":5719,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-3171","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/pages\/3171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/comments?post=3171"}],"version-history":[{"count":36,"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/pages\/3171\/revisions"}],"predecessor-version":[{"id":9388,"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/pages\/3171\/revisions\/9388"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/media\/5719"}],"wp:attachment":[{"href":"https:\/\/citiz-on.com\/fr\/wp-json\/wp\/v2\/media?parent=3171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}